FEHD continuously improves service level of public toilets through application of technology

FEHD constantly enhances service level of public toilets through application of innovation


A representative for the Food and Environmental Hygiene Department (FEHD) stated today (November 17) that the FEHD will continue to proactively take forward the Enhanced Public Toilet Refurbishment Programme to enhance the style and centers of public toilets (PTs), along with improve the service level of PTs in a consistent way by making use of innovation. The FEHD has actually been piloting the Smart Public Toilet System (SPTS) in some PTs and drawing up a plan for perfect and modernised PTs through a style believing program and PT style competitors co-organised with the Architectural Services Department (ArchSD).

The FEHD presently handles some 810 PTs open round the clock. “Adopting a multi-pronged method, the department is dedicated to enhancing PT centers and monitoring their operation and efficiency along with improving public education, with a view to updating the total health and service level of PTs. Under the Enhanced Public Toilet Refurbishment Programme, 240 PTs under the FEHD’s management will go through repair or facelifting operate in stages from 2019-20 to 2023-24, of which works for 91 PTs have actually currently been begun or finished in the very first 2 years whilst the rest are likewise being managed as set up,” the spokesperson stated.

Amongst PTs that have actually finished facelifting works this year, the Design for Manufacture and Assembly principle has actually been used to a few of them (such as Wing Lok Street PT in Central and Western District). This has not just reduced building time in addition to the time needed for suspension of services and reduced the influence on users by utilizing premade parts, however likewise permits much better quality assurance and helps with future repair work and upkeep. The FEHD is, with ArchSD, actively checking out the piloting of application of such innovations and modular integrated building at enhancement tasks of PTs and brand-new PT tasks to speed up the development of enhancement works, specifically for those located in backwoods. In addition, wheelchair easy to use centers and toilet cubicles with infant rests have actually been set up in Sai Yee Street Garden PT in Mong Kok District and Hoi Hing Road PT in Tsuen Wan District respectively. When reconditioning public toilets, the FEHD will supply attendant spaces for toilet attendants as far as practicable (e.g. Exchange Square PT in Central and Western District and Moreton Terrance PT in Wan Chai District), or offer centers such as wall-mounted fans, exhaust fans, propulsion fans, power sockets, lockers, rest locations and altering centers at the in-service PTs with attendant spaces to enhance the workplace of toilet attendants.

The FEHD has actually presented and piloted the SPTS in Tsim Sha Tsui East Public Transport Interchange Public Toilet and Southorn Centre Public Toilet in Wan Chai through the application of Internet of Things (IoT) services on a 1 year basis considering that this May. The system will gather details and information to enhance the management, service quality and user experience of PTs.

The FEHD is likewise dealing with the Electrical and Mechanical Services Department by using the Government-Wide IoT Network to release a Smart Toilet Pilot Programme. Pertinent gadgets will be successively set up at 10 FEHD PTs from the 3rd quarter of this year onwards to gather different information associated with PT operation, consisting of PT use, ecological criteria (such as temperature level, humidity and smell), use of consumables (such as soap, bathroom tissue, toilet seat sanitiser and hand sanitiser), the operating status of electrical and mechanical devices (consisting of hand clothes dryers and flooring fans) and user feedback.

By establishing a pilot plan on the SPTS, the FEHD intends to study, establish and build an SPTS model that can boost the management and service quality of PTs. The plan gathers PT operation information in order to keep track of centers’ everyday operation, enhance their service quality and boost their management. It likewise offers details for the improvement of PT building and repair tasks that can fulfill public requirements in a better suited way. The FEHD will, based upon the efficiency of the SPTS pilot plan, think about using the system to other PTs to boost the general quality of management and services of PTs.

To evaluate views from stakeholders with ingenious style concepts for the building and construction of PTs with high levels of buildability and cost-effectiveness, the FEHD and ArchSD co-organised the Toilet Tells: Rediscover Public Toilet style believing workshops and the PT 2.0 Public Toilet Design Competition, and the program and occasions are all finished. The 2 departments are now studying the application of ingenious concepts for the service, style and management of PTs where practicable and likewise thinking about application of the style principles of the winning entries in PT tasks as suitable.

The FEHD has actually all along been sharing messages on the correct usage of PT centers through different ways, consisting of making usage of the Facebook and Instagram pages of Keep Clean Ambassador Ah Tak, transmitting systems at PTs, promotion sticker labels and a thematic website.

” The department will make every effort to boost the total service level of PTs through enhancement and management steps on numerous fronts, integrating application of innovation and ingenious concepts, in addition to complete co-operation with appropriate departments,” the spokesperson stated. He likewise interested members of the general public to take excellent care of public centers and keep PTs tidy and sanitary.

Ends/Wednesday, November 17,2021



Released at HKT 20:13

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