Supabase (YC S20) Is Hiring Developer Support and QA (Remote)

Supabase (YC S20) Is Hiring Developer Support and QA (Remote)

Supabase

The open source Firebase option.

Connect straight with creators of the very best YC-funded start-ups.

Apply to function ‘

About the function

Responsibilities

  • Creating test cases and enhancing test protection.
  • Monitoring Github concerns, conversations, twitter, e-mail, and other feedback channels.
  • Providing preliminary reactions to all assistance cases.
  • Triaging assistance cases. Consisting of directing users to previous responses, code examples, documents, or intensifying to particular technical or organization employee.
  • Establishing crucial assistance metrics and recognizing how finest to determine them.
  • Establishing a workflow to lower ‘time to action’ and ‘time to repair’ that can scale to numerous staff member.
  • Identifying where internal tooling may be established or acquired to enhance assistance effectiveness.

For the best prospect, extra duties might consist of:

  • Working with the Founders to build and perform on a working with strategy to grow the assistance group.

Requirements

  • Familiar with popular JavaScript structures (React, Vue, Svelte) and Node.js.
  • Experience dealing with GitHub source code management, and CI/CD tools.
  • Familiar with Postgres and Golang is a plus.

Why you need to sign up with Supabase

The open source Firebase option.

Supabase includes auth, realtime, and relaxing APIs to Postgres without a single line of code.

We are a completely remote business.

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Author: admin