Supabase
The open source Firebase option.
Connect straight with creators of the very best YC-funded start-ups.
About the function
Responsibilities
- Creating test cases and enhancing test protection.
- Monitoring Github concerns, conversations, twitter, e-mail, and other feedback channels.
- Providing preliminary reactions to all assistance cases.
- Triaging assistance cases. Consisting of directing users to previous responses, code examples, documents, or intensifying to particular technical or organization employee.
- Establishing crucial assistance metrics and recognizing how finest to determine them.
- Establishing a workflow to lower ‘time to action’ and ‘time to repair’ that can scale to numerous staff member.
- Identifying where internal tooling may be established or acquired to enhance assistance effectiveness.
For the best prospect, extra duties might consist of:
- Working with the Founders to build and perform on a working with strategy to grow the assistance group.
Requirements
- Familiar with popular JavaScript structures (React, Vue, Svelte) and Node.js.
- Experience dealing with GitHub source code management, and CI/CD tools.
- Familiar with Postgres and Golang is a plus.
Why you need to sign up with Supabase
The open source Firebase option.
Supabase includes auth, realtime, and relaxing APIs to Postgres without a single line of code.
We are a completely remote business.
